What Go Carts says about IceBear - Icebear makes a great trike and are one of the only manufactures in this industry that does this. It is such a hard job to make a good quality trike that most manufactures don't want to do it. Icebear, although an odd name, took the bull by the horns and got it done. They have put together a great looking trike and have put a good quality motor in it. These are really built for more of regular street riding and not hwy, so if you are wanting to ride around town and want the extra stability then these might be right for you.

A Message from IceBear - We are specialized in trikes. Our factory is located in China and we have a product development center in Japan. We carry a wide range of trikes from 50cc to 300cc . All of our trike products are US patent pending. Our trikes are a combination of performance, comfort and style. We have our Action Plan approved by CPSC. Our products complies with all Federal and State Regulations. We continue to make a conscious effort to maintain our compliance.

When you get a product from us, unless you pay a Licensed Mechanic to assemble the unit or you pay us, Go Carts to assemble your unit, then you will have some assembly ahead of you.

All Units are sold in the crate unless Assembly is paid for. Crated unit assembly will vary from unit to unit, but below is some basic assembly of most products.

Scooters - Mirrors, Battery, Trunk.
Pit Bikes - Front Wheel, Foot Pegs, Handlebar, Front Fender
ATVS - Wheels, Handlebar, Battery
UTVS - Wheels, Battery, Roll Cage, Shocks, Dump Bed
Go Karts - Wheels, Battery, Roll Cage

For ANY unit you choose to Assemble yourself, a PDI - Pre-Delivery Inspection and FULL maintenance MUST be done, This is required for ALL units and dealerships in the USA. By Saving the cost of the Assembly charge you accept the responsibility to do this. This is a REQUIRED step in the Assembly Process. By not doing this step you will be VOIDING your warranty.

This is a basic breakdown of the assembly, the actual assembly may vary. You should always have a Certified Mechanic assemble your unit for compliance with Warranty Policies. For maintenance and PDI help click here.

This product comes with a 3 Month Limited Manufacture Warranty provided by the Manufacture. Click here for full details! Optional Extended Warranties Available.

In short - the manufacture covers any manufacture defect part for the first 30 days that are not damaged or broken while riding. The manufacture will cover motor parts for 3 Month (or unless an extended warranty is purchased) from the date of purchase, the warranty only covers motor internal parts and the parts must be sent in for replacement as required by the manufacture. The manufacture does NOT cover wear and tear parts OR LABOR. It is up to the customer to diagnose any issues or to work with our techs to diagnose the problem. This is why you save so much money buying online. The part must be shipped to us and we will ship the new part to you and handle the defective part exchange with the manufacture for you. This ensures quick turn around time for parts exchange and is required by the manufacture. To file a claim or Speak with a tech you MUST go to our left hand menu, Click on Warranty and then Click on file a Claim. To speak with a tech you must have first visited our maintenance section.

For ANY unit you choose to Assemble yourself, a PDI - Pre-Delivery Inspection and FULL maintenance MUST be done, This is required for ALL units and dealerships in the USA. By Saving the cost of the Assembly charge you accept the responsibility to do this. This is a REQUIRED step in the Assembly Process. By not doing this step you will be VOIDING your warranty.

At Go Carts we offer a full online maintenance section for all customers! These sections include information for installation, maintenance, upkeep, as well as a diagnostics section in case you have any issues.

For Scooters / Mopeds Click Here.
For Pit Bikes / Dirt Bikes Click Here.
For ATVs / 4 Wheelers Click Here.
For UTVs / Side by Sides Click Here.
For Go Karts Click Here.

WE HAVE MMI MECHANICS FOR TECH SUPPORT!

We offer Free Lifetime Tech Support from our Certified MMI Mechanics on vehicles purchased from us. Most companies offer free tech support but not from REAL Mechanics. When you call our staff you'll get real help and real answers to fix your problem, not some bub that works on his grandpas lawnmower once. Ok, that might be an extreme but then again, our customers have told us some pretty crazy stories about previous experiences! To speak with a Tech you MUST go to our warranty section, click on "File a Claim" then submit a claim with your issue for help, this way our techs can review the issues at hand and call you back within 12 hours during normal business hours during Mon-Fri, with a solid answer on how to fix the problem.